Terms and conditions of purchase ONLINE STORE

The following general purchase conditions contain important information about the conditions of the purchase contract and other rights and obligations derived from the contractual relationship with SPORTWEAR SOLUTIONS, SL (onwards, 42K), for the purchase of its products offered through the Online store https://www.42krunning.com/tienda. La cumplimentación y envío de una operación de Orden de Compra expresa la adhesión a cada una de las Condiciones Generales, conociéndolas y aceptándolas íntegramente, afirmando igualmente tener la mayoría de edad, encontrarse en plenas facultades mentales y cognitivas, así como tener capacidad para realizar libre y voluntariamente dicha adquisición.

Pricing

The prices and conditions of sale are for informational purposes only and may be modified in response to market fluctuations. The price applicable to the product is indicated in euros and includes the legal value added tax in force at the time of purchase, and is the one that appears in the corresponding file for each product that appears on the website except for typographical errors. Transportation and assembly is not included in the prices unless expressly indicated. Users are kindly requested to access updated versions of the website to avoid pricing errors.

Placing the order through the fulfillmentlimentation of the purchase form implies compliance with the price offered and with the general conditions of sale in force at this specific time. Once the order has been formalized, the purchase will be understood to have been fully completed, with all the legal guarantees that protect the purchasing consumer, and from that moment the prices and conditions will be contractual, and may not be modified without the express agreement of both contracting parties. Spanish will be the language used to formalize the contract. The electronic document in which the contract is formalized will be filed and the user will have access to it in their client area.

Taxes that must be paid when receiving packages in the Canary Islands, Ceuta and Melilla

Shipments to the Canary Islands, Ceuta and Melilla that are made from the peninsula are considered for tax purposes as an export, so items sold from the peninsula to the Canary Islands, Ceuta and Melilla are exempt from VAT.

The amount to be paid will depend on the amount of the purchase and the type of item. Our shipping terms to the Canary Islands, Ceuta and Melilla are DAP. The client is the one who will have to take care of the dispatch, the duties and taxes; always taking into account the total value of the shipment. These IGIC / IPSI taxes or any other customs and / or tariff expenses are not included in the price of the item or in the invoice. The amount they will have to pay is independent of the shipping costs of the carrier. The clients will be responsible for paying the corresponding IGIC / IPSI to the transport company.

For any questions or clarification, you can contact us through accounting@42krunning.com.

forms of shipping and delivery times

Regarding the forms of shipping and its cost:

42K running deliver your orders through concerted transport agencies.

• Home deliveries through a transport agency: All orders, regardless of their weight and volume, may be delivered at home through a transport agency, the one that 42K consider more timely based on the characteristics of the products to be sent.
• Deliveries at collection points authorized by transport companies.

Regarding shipments and delivery times:

Shipments will be free from € 50 purchase for all Spain, except the Canary Islands, Balearic Islands, Ceuta and Melilla.

The delivery of the merchandise is carried out regularly by sending it to the delivery address indicated by the customer. For the processing of the transaction, the delivery address indicated in the order processing will be decisive.

The transport and delivery service is always carried out by totally autonomous and independent companies 42KTherefore, these companies that provide these services will be solely responsible for any damage or harm caused to the client for the provision of the same, under the protection of Law 16/1987, of July 30, on Land Transport Planning. and Royal Decree 1211/1990, of September 28, approving the Regulations for Land Transport.

The delivery times to the transport agency of the products that 42K has in stock range between 48 and 72 hours from order verification. It is not possible to guarantee these delivery times. For products that are available but not in stock, the delivery time will be determined based on the supplier's service and manufacturing time, always after order verification. The delivery period includes from the moment of verification of the order, until the first delivery attempt by the transport service. It must be taken into account that for the purposes of counting the days necessary for the shipment of the product, the following will not be taken into consideration: Friday afternoons, Saturdays, Sundays, or holidays (both national and local). Orders placed after 12:00 p.m. will be processed the next day. In orders that include several items, a single shipment will be made and the delivery time will correspond to the item whose delivery time is longer. If the payment method selected in the order is bank transfer, the time elapsed until payment verification will not be included in the delivery period.

An order will be considered delivered when the delivery receipt is signed by the customer. It is in the next 24 hours when the client must verify the products upon receipt and present all the objections that may exist. It is up to the customer to verify the products upon receipt and expose all the caveats and claims that may be justified in the delivery receipt document, under the protection of Law 16/1987, of July 30, on the Land and Royal Transport Planning. Decree 1211/1990, of September 28, which approves the Regulations for Land Transport.

In case of receiving a product damaged by transport, it is recommended that you contact 42K within the first 24 hours to be able to claim the incidence to the transport company. In the same way, it is advisable to record the transport company through the delivery note in a reliable manner as an essential requirement for a subsequent claim or the customer service of each transport agency. The customer will have a maximum of 72 hours to verify the integrity of all the components of the order and to verify that everything is included in the included products. After these 72 hours, the shipment will be accepted and no claims will be accepted for damage or failure with the shipment.

forms of payment

42K offers the following payment options for any of your orders:

• Credit/debit card: This is the easiest, fastest and safest way to make your purchase. Once you have provided us with the necessary data to make the payment effective through our purchase forms, the verification of your order will start immediately. The cards accepted by our POS They are: VISA, MASTER CARD, AMERICAN EXPRESS AND DINERS CLUB AND THE IUPAY VIRTUAL PORTFOLIO.
• Paypal: Secure payment and guarantees: data travels in encrypted form
• Bank Transfer: CaixaBank ES20 2100 77993 36 1300889702
• Bizum
• Google Pay y Apple Pay through our payment gateway

Countries in which the online store sells 42K

42K sells through its online store exclusively in the countries that form part of of the European Union: Germany, Belgium, Croatia, Denmark, Spain, France, Ireland, Latvia, Luxembourg, Netherlands, Sweden, Bulgaria, Slovakia, Estonia, Greece, Malta, Poland, Czech Republic, Austria, Cyprus, Slovenia, Finland, Hungary, Italy , Lithuania, Portugal and Romania.

The VAT that will be applied in the sale will be the one set by each country.

The shipping cost will be established by the transport company UPS and the customer will be able to know it at the time of finalizing the purchase.

Guarantee

42K guarantees according to current laws and the following conditions all the products it distributes. The consumer can contact both the seller and the manufacturer of the product, who will be responsible for the lack of conformity that is manifested within a period of two years from the delivery, in the terms included in Law 3/2014, of March 27, by which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. When the lack of conformity manifests itself after 6 months and in doubtful cases, the manufacturer could require an independent expert report to process the guarantee.

The shipping costs generated by the processing of the product guarantee will be borne by 42K in those cases where it is assumed that the lack of conformity exists in the purchased product. It should always be done following the instructions indicated by 42K, upon request and acceptance.

The consumer may claim when the product does not conform in the following cases:

• The purchased product does not conform to the description made by 42K.
• The purchased product is not suitable for the uses for which products of the same type are generally intended.
• It does not present the expected quality and behavior, especially taking into account the public statements (advertising, brochures, labelling...) about its specific characteristics made by 42K or the manufacturer.

The consumer may opt for the repair or replacement of the purchased product, unless one of the two options is impossible or disproportionate. The one with a higher cost will be considered disproportionate. Both the repair and the replacement must be carried out within a reasonable period of time and completely free of charge for the consumer.

The consumer may process the guarantee by contacting 42K.

The warranty does not cover defects or damage due to incorrect use or handling of the material or wear and tear caused by normal use of the material. In the case of purchasing products of a technical nature, the user must follow the instructions and instructions for use provided by the manufacturer..

Returns

You can return your purchase or products purchased in our online store within a period of 14 calendar days (in special campaigns such as Black Friday, Christmas or Sales, the term for returns will be longer; make your query by mail to shop@42krunning.com or by calling +34 960 105 985 (ext. 212)).

The costs of the return are borne by the customer. 42K does not include free returns. In the event that the shipment made by 42K is wrong (by mistake in size, color or model) or the product has a defect, the customer must notify 42K through the contact form (an answer will be given in less than 48 hours).

To make a return from mainland Spain:
You can send us the products you need to return to the address that you will find at the bottom of this page, or use the returns portal as follows:

1. Access the section MY ACCOUNT and go into the folder REQUESTS.
2. take note of your order number or of tracking number.
3. Access our RETURNS PORTAL and follow these steps: enter your postal code and your order number or tracking number.
4. The cost of the return to be assumed by the customer is estimated at €3,99 (VAT included) which will be deducted from the refund of the purchase.

To make a return from the Balearic Islands, Canary Islands, Ceuta or Melilla:

• Contact 42K to receive directions.

To make a return from abroad:

• Contact 42K to receive directions.

All returns must meet the following requirements:

• The cost of the return is borne by the customer.
• The products they may not have been used or washed in any way.
• The products They must be in perfect condition and not present any damage or manipulation.
• The products must be complete and, if possible, in their original packaging.

Once the return of the product/s has been received and reviewed in our facilities, 42K will proceed to return the corresponding amount paid by the same means of payment with which the purchase was made.

Applicable law and jurisdiction

These general conditions will be interpreted in accordance with the legislation in force in Spain on the matter, which will be applied subsidiarily in everything that has not been provided for in them (Law 34/2002 of July 11 on information services and electronic commerce) .

The users of our website are aware of all the above and accept it voluntarily.

Legal

Online resolution of consumer disputes in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=ES

Doubts and suggestions

For any questions, complaints or suggestions 42K you have the following email: Shop@42krunning.com

The answer to doubts, queries, requests or suggestions that are sent to other email accounts of the company is not guaranteed.

National and international shipments for sporting events and clubs (not Online Store and/or Team Market customers)

Orders with delivery in Peninsular Spain with a tax base greater than €300 (excluding VAT) have shipping costs included (except bib orders). Orders under €300 and all those delivered in Ceuta, Melilla, the Balearic Islands, the Canary Islands and abroad will have separate shipping costs.

Shipments to the Canary Islands, Ceuta and Melilla are exempt from VAT, but the customer/recipient has to take care of the dispatch, duties and taxes. These taxes, IGIC / IPSI or any other customs and / or tariff expenses, are not included in the price of the item or in the invoice. The amount they will have to pay is independent of the shipping costs of the carrier. Customers will be responsible for paying the IGIC/IPSI corresponding to the transport company. For any doubt or clarification, write your query to accounting@42krunning.com.

In the case of shipments made to countries and/or territories that are not part of the European Union, the recipient will have to pay the transport, as well as the taxes, tariffs, customs expenses and/or fees that the laws of the destination country collect. .